Mission Statement | Goals | Midbay Motors Volkswagen

Mission Statement

Honesty as the best policy

Rest assured that with the Midbay team, honesty is always guaranteed, and we pride ourselves on keeping our valued clients informed of progress and any restrictions we may face, at all times.

Midbay's goals

Achieving the VWSA target along with excellent back-up service and customer satisfaction is Midbay's short term goal. Achieving this will give Midbay Motors the opportunity to achieve our long-term goal, which is to join an elite family of dealers around the country recognised with the VW Prestigious Club of Excellence award by the end of each year. Each individual requirement, if met, will mean optimum and cost-effective solutions for both Midbay and you, the valued client.

Customer satisfaction

Midbay will continue to strive to better the service we offer and maintain an above national percentage on the Customer Satisfaction Index (CSI). Keeping our clients happy remains our main focus.

Thank you for your support and open, honest communication. We truly value and welcome you to the Midbay family - we look forward to a long and happy relationship


Tracy Coetzer

Dealer Principal


Midbay Motors does not sell you a vehicle, we help you buy a vehicle.

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